Search found 976 matches

by Admin
Wed Mar 22, 2023 9:56 am
Forum: MailEnable Enterprise Edition
Topic: Quota warnings
Replies: 1
Views: 50

Re: Quota warnings

The option is how much percentage of their quota they have left. So you would set it to 10% if you want them to be notified when they have 10% left.
by Admin
Wed Mar 22, 2023 9:54 am
Forum: MailEnable Connector for Microsoft Outlook
Topic: Connector not installing on latest version of Windows 11
Replies: 2
Views: 514

Re: Connector not installing on latest version of Windows 11

There is a fix for the connector available at https://www.mailenable.com/beta. Otherwise disabling fast shutdown in Excel will resolve it.
by Admin
Wed Mar 22, 2023 9:52 am
Forum: MailEnable Standard Edition
Topic: smtp outbound log
Replies: 1
Views: 35

Re: smtp outbound log

For any outbound sends you will see SMTP-OU. There is not an option to disable logging for either in/out. If you search the log file you should be able to find the SMTP-OU, as generally there is a lot more inbound than outbound.
by Admin
Fri Mar 17, 2023 4:57 am
Forum: MailEnable Standard Edition
Topic: Mistakenly clicked on Spam Email button and all of my emails are gone!
Replies: 1
Views: 81

Re: Mistakenly clicked on Spam Email button and all of my emails are gone!

It really depends on the option you have enabled under the Report as Spam for webmail. By default they go to:

Mail Enable\Spam

But check the "Spam" option under the Webmail settings in the admin program to see what option you have configured.
by Admin
Fri Mar 17, 2023 4:55 am
Forum: MailEnable Enterprise Edition
Topic: Setting up Auto discover for all postoffices together
Replies: 4
Views: 349

Re: Setting up Auto discover for all postoffices together

At what point does it fail? Does it get to the point of asking whether it can configure using another certificate? It may be best to log a support ticket since we'd need to know the domain involved.
by Admin
Fri Mar 17, 2023 4:50 am
Forum: MailEnable Enterprise Edition
Topic: Mailenable Enterprise Post Office Filter Missing General File
Replies: 3
Views: 139

Re: Mailenable Enterprise Post Office Filter Missing General File

It means you don't have a word list for the postoffice. Make a text file for the word list and save it under Mail Enable\Config\Postoffices\[postoffice]\rules It has to be called: MEFILTER-something.txt Where "something" is just any text you want to use to identify it. It will then show up in the ad...
by Admin
Tue Mar 14, 2023 12:27 pm
Forum: General
Topic: fresh install mailenable
Replies: 1
Views: 261

Re: fresh install mailenable

If you delete the registry branch and the Config directory, then basically all the configuration is lost. What previous configuration is it finding? You can check the following article which describes how to remove everything if the uninstall is not working for you: https://www.mailenable.com/kb/con...
by Admin
Tue Mar 14, 2023 12:25 pm
Forum: General
Topic: 5.7.0 STARTTLS is mandatory
Replies: 1
Views: 148

Re: 5.7.0 STARTTLS is mandatory

Yes, under the SMTP options in the admin program under the Outbound tab there is a checkbox labelled "Send using TLS if remote server supports it". This should be enabled. It is enabled by default on a new installation. It is possible that if you are relaying through another SMTP service though that...
by Admin
Tue Mar 14, 2023 12:22 pm
Forum: Error Reports and Issues
Topic: Error in SMTP Relay while using release 10.45
Replies: 1
Views: 154

Re: Error in SMTP Relay while using release 10.45

You need to either authenticate with the email client or your IP address needs to be able to relay. Check the rest of the log for the connection to see it it tries to authenticate. Or if you are allowing the IP to relay without authentication check the SMTP Debug log at the time to see why it is not...
by Admin
Thu Mar 09, 2023 4:26 am
Forum: MailEnable Professional Edition
Topic: post upgrade serious issues (prof. 8.65 - 10.45)
Replies: 2
Views: 416

Re: post upgrade serious issues (prof. 8.65 - 10.45)

This is likely Acronis, which can remove DLLs during install:

https://www.mailenable.com/kb/content/article.asp?ID=ME020726
by Admin
Thu Mar 09, 2023 4:24 am
Forum: MailEnable Standard Edition
Topic: Failed upgrade from Standard 10.43 to 10.45
Replies: 1
Views: 83

Re: Failed upgrade from Standard 10.43 to 10.45

Hi, The installer will try to add to the hosts file to have mewebmail.localhosthost and meadmin.localhost work. Are you installing the application as administrator? The installation should still continue and you can add the following to the hosts file, although not essential: 127.0.0.1 mewebmail.loc...
by Admin
Thu Mar 09, 2023 4:20 am
Forum: Error Reports and Issues
Topic: Problems disabling TLS 1.0
Replies: 1
Views: 299

Re: Problems disabling TLS 1.0

Hi, The OCBD driver does the connection to the database. You need to make sure both your SQL Server version supports TLS 1.2 and that you have the ODBC driver that matches. Check the following article to ensure your SLQ Server is able to do this: https://support.microsoft.com/en-us/topic/kb3135244-t...
by Admin
Fri Mar 03, 2023 5:16 am
Forum: MailEnable Enterprise Edition
Topic: Restrict authentication to only a few ips
Replies: 2
Views: 306

Re: Restrict authentication to only a few ips

Sorry, there is not a way to allow only certain IPs to authenticate. Our IP restriction is for connecting. But you can adjust the number of times an attempt is made for the abuse detection. Please see:

https://www.mailenable.com/kb/content/article.asp?ID=ME020610
by Admin
Fri Mar 03, 2023 5:14 am
Forum: MailEnable Enterprise Edition
Topic: Port SMTP allow authentication
Replies: 2
Views: 167

Re: Port SMTP allow authentication

Hi, Yes, you can disable authentication on port 25. Under the Port Settings in the admin program under the SMTP settings, set the drop down to "Never allow authentication". It will still accept email, but authentication will not be permitted - users would need to use another port for authentication....
by Admin
Tue Feb 28, 2023 5:08 am
Forum: MailEnable Enterprise Edition
Topic: Setting up Auto discover for all postoffices together
Replies: 4
Views: 349

Re: Setting up Auto discover for all postoffices together

You can find an article on this at:

https://www.mailenable.com/kb/content/article.asp?ID=ME020695