Empty messages on mobile imap

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QIT
Posts: 2
Joined: Fri Sep 04, 2015 4:15 pm

Empty messages on mobile imap

Post by QIT » Fri Nov 06, 2020 5:40 pm

Suddenly all mobile IMAP clients (Gmail on Android and iOS Mail) can no longer see messages nor attachments.
Message body is empty or contain a link "Expand" that do nothing if clicked.
This does not happen with other accounts on the same smartphones that connect to IMAP other than MailEnable (eg. Gmail, Dovecot, Exchange).
Thanks for any help.
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MailEnable-Ian
Site Admin
Posts: 9337
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Empty messages on mobile imap

Post by MailEnable-Ian » Fri Nov 13, 2020 1:12 am

Hi,

What version of the MailEnable Enterprise server are you running? If not the latest then please upgrade and reassess from there.
Regards,

Ian Margarone
MailEnable Support

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